How can we help?

Replies within 24 hours · support@afxmate.vip

60-Day Money-Back Guarantee

No need to ship anything back. Just email us your order number + product name, and we will refund you in full within 1 business day.

  • Step 1 — Email support@afxmate.vip with your order #
  • Step 2 — We reply within 24h and issue your refund — no return required

Read the full refund policy

Wrong, missing or damaged item

Something not right with your order? We will fix it — you keep whatever already arrived.

  • Step 1 — Email support@afxmate.vip with your order # and a photo of what you received
  • Step 2 — We reply within 24h and send a replacement or issue a full refund, whichever you prefer
  • No return shipping needed

Product questions

Ask us anything about usage, dosage, ingredients, allergens or lot codes. A real person reads every message.

  • Email support@afxmate.vip — include the product name and, for quality questions, the lot code printed on the bottle
  • We reply within 24 hours
  • Third-party lab reports and our GMP certification are on the Lab Results page

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Talk to your healthcare professional before starting any supplement.

Email us

One address for everything — refunds, order issues and product questions.

To get sorted faster, include your order number, the product name, and a short note on what happened. You can also use the form below.